Change for Good

How we deliver on our promises

Behavioral change

Built on the model as designed by the Behavioral Design Lab at Stanford University, the foundation of the Pulse technology directly impacts both the Cognitive (ability scale) and Motivation (emotional scale), while providing artificially intelligent prompts, reminders, and incentives to the user population.

On top of the behavioral foundation, Pulse has layered highly dynamic social and communication systems and powerful predictive analytics that have proven to successfully modulate behaviors toward their intended goal.

COGNITION

  • What does the user need to know, learn, and/or do

  • Supported by the learning activities (full courses, snackable learning, live classrooms)

  • Supported by behavioral change cycles (complete learning, complete assessment, upload video demonstrating competency, share experience in discussion boards)

EMOTION & MOTIVATION

  • Ensure the user cares enough to do it

  • Supported by a robust gamification engine (points, ratings, statuses, rewards, reward catalog)

  • Supported by a robust financial incentive capability (processing sales data and awarding dollars within a digital wallet, rewards based upon sales performance)

  • Supported by rich engagement tools (discussions, live chat, group chat, surveys)

PROMPT, REMIND, COACH, REWARD, INCENTIVIZE, RECOGNIZE

  • Create the conditions for change

  • Supported by a powerful communication engine (push notifications, in-app alerts, e-mails)

  • Supported by powerful awareness tools (prioritization of articles, learning, messaging based upon business need)

COGNITION SYSTEMS

  • ENTERPRISE LEARNING MANAGEMENT

  • Learning Library

  • Assigned Learning Engine

  • Learning Recommendations Engine

  • LIVE LEARNING DELIVERY

  • Pre-scheduled live classroom

  • Unlimited live users per class

  • Host interaction

  • HIPAA Compliant

  • CERTIFICATION SYSTEM

  • Multi-layered certification options

  • Integrated certification social sharing

  • DISCUSSIONS

  • Closed and open discussion groups

  • Segmented by role, content, store, location, etc.

  • BEHAVIORAL CHANGE CYCLES

  • Behavioral sequencing system

  • Learn, do, try, fail, try, succeed

EMOTION AND MOTIVATION SYSTEMS

  • BADGE SYSTEM

  • Status System

  • Leaderboard Management System

  • Points Rewards

    POINTS & REWARDS FOR ADAPTIVE BEHAVIORS

  • Points Management System

  • Points Accelerator System

  • Streaks Management System

  • Points Expiration System

  • Reward and Redemption Catalog System

    TASK MANAGEMENT

  • (Rewards for completion of pre-defined daily ’tasks’ from ‘checking in’ to upload of specific assignments – all based upon the individual needs of the user & role)

  • Chronology-based Task System

  • Role-based Task System

  • Daily Task System for habit building

  • Flex (multi-week integrated task system)

    QUICK PULSE RAPID-RESPONSE POLLING

  • Daily Poll Assignments

  • Polling Results Analysis Engine

    GOAL ADHERENCE SUPPORT

  • On-track & At-Risk Reporting System

  • Sales Mentoring/Peer-Connected Support

PROMPTING AND RECOGNITION SYSTEMS

  • INTELLIGENT COMMUNICATION SYSTEM FOR DAILY CONTACT

  • AI-Based E-mail

  • AI-Based Push Notifications

  • TEAM COMMUNICATION WITH VALIDATION

  • Confirmation System to ensure content was read

  • Ability to track and award for comments

  • GAMIFICATION

  • Badge System

  • Status System

  • Leaderboard Management System

  • Points Rewards below

  • POINTS & REWARDS FOR ADAPTIVE BEHAVIORS

  • Points & Rewards for adaptive behaviors

  • Points Management System

  • Points Accelerator System

  • Streaks Management System

  • Points Expiration System

  • Reward and Redemption Catalog System