Remarkable By Design
Because remarkable guest experiences don’t happen by accident
We are in the experience business
Whether you serve your customers food, beverages, lodging, products, or services, you are in the experience business. And that experience has to be remarkable.
Remarkable Onboarding, Remarkable Training experiences, Remarkable Service Strategies, Remarkable Cocktails, and much more.
Our enterprise engagement platform coupled with domain expertise in hospitality services can help you to exceed guest/customer expectations and drive profitable growth.
Increase engagement | Reduce attrition | Improve customer scores
Engaged Staff create Engaged Customers
Pulse has created and deployed advanced service strategies - from quick service to fine dining to hotel & resort. We can enable your organization to increase customer engagement scores while reducing your cost to operate while integrating key vendor partners into a profitable operating model.
We will work with your executive leadership, HR Leadership, Field Leadership, Communications, and Operations and provide a single, powerful platform for unified delivery.
Business of Bars - Diageo Bar Academy
Endless Options to Engage your team
Enterprise Learning System
Gamification (points, levels, and prizes)
Categorized Discussions
Team Member Recognition
Real-Time Updates
Leadership Connectivity
Resource Libraries
User-Generated Content
Store Pages
Extensible Search Engine
Flexible Content by Job Performance
Multiple User Interface by role
Mobile Access
Photo Boards
Profiles
Friending
Groups
Executive Access
Staff Engagement Surveys
Reporting and Analytics
Capabilities
Video Storytelling – From conceptualization and script writing to filming and animating to editing and closed-captioning. Pulse has full-service production capabilities and can deliver a wide range of production styles. You can hand us a spec. sheet and we will deliver an engaging, optimized learning experience.
E-Learning – Pulse creates optimized trainings in dynamic e-learning experiences that can be delivered as SCORM packages to work with your company’s preferred LMS.
UI/UX Design – Focused designs that are curated to be effective and complete user experiences.
Graphic Design – Custom design banners, posts, emails, badges, and more that are unique and visually interesting while also complimenting your company’s brand guidelines.
Live Classrooms – Engage in real-time with live discussion and interactions between host and listeners, all within Pulse’s secure setting.
Gamification – Integrated gamified elements such as leaderboards, badges, contests, and more that boost engagement and camaraderie.
Simulations – Offering practice opportunities in fail-safe environments to increase confidence and proficiency.
Community Building - Monitored discussions and support that builds a collaborative and effective community that’s strategically cultivated.
Private Label Development - Frontend and backend development services that build native mobile apps for iOS and Android and web applications.
VR Experiences – Future forward training delivered in immersive 3D and virtual reality experiences.